HOW CONSUMER PSYCHOLOGY IS RESHAPING IPTV IN THE UK AND USA

How Consumer Psychology is Reshaping IPTV in the UK and USA

How Consumer Psychology is Reshaping IPTV in the UK and USA

Blog Article

1.Introduction to IPTV

IPTV, also known as Internet Protocol Television, is growing in significance within the media industry. Unlike traditional TV broadcasting methods that use pricey and primarily proprietary broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that supports millions of home computers on the modern Internet. The concept that the same shift towards on-demand services is forthcoming for the era of multiscreen TV consumption has already grabbed the attention of various interested parties in technology integration and potential upside.

Audiences have now embraced watching TV programs and other video entertainment in varied environments and on multiple platforms such as smartphones, desktops, laptops, PDAs, and various other gadgets, alongside conventional televisions. IPTV is still in its infancy as a service. It is expanding rapidly, and different commercial approaches are emerging that are likely to sustain its progress.

Some assert that economical content creation will likely be the first area of content development to transition to smaller devices and play the long tail game. Operating on the commercial end of the TV broadcasting pipeline, the current state of IPTV hosting and services, however, has several notable strengths over its rival broadcast technologies. They include HDTV, flexible viewing, custom recording capabilities, voice, internet access, and instant professional customer support via alternative communication channels such as mobile phones, PDAs, satellite phones, etc.

For IPTV hosting to operate effectively, however, the Internet edge router, the central switch, and the IPTV server consisting of content converters and server hardware configurations have to interoperate properly. Multiple regional and national hosting facilities must be highly reliable or else the stream quality falters, shows seem to get lost and are not saved, interactive features cease, the screen goes blank, the sound becomes discontinuous, and the shows and services will not work well.

This text will examine the competitive environment for IPTV services in the UK and the United States. Through such a comparative analysis, a series of important policy insights across several key themes can be uncovered.

2.Legal and Policy Structures in the UK and US Media Sectors

According to legal principles and associated scholarly discussions, the choice of the regulation strategy and the nuances of the framework depend on how the market is perceived. The regulation of media involves competition policy, media ownership and control, consumer rights, and the defense of sensitive demographics.

Therefore, if we want to regulate the markets, we have to understand what defines the media market landscape. Whether it is about ownership limits, studies on competition, consumer rights, or child-focused media, the regulator has to have a view on these markets; which media sectors are seeing significant growth, where we have competitive dynamics, integrated vertical operations, and ownership crossing media sectors, and which media markets are slow to compete and ripe for new strategies of market players.

Put simply, the landscape of these media markets has always shifted from static to dynamic, and only if we analyze regulatory actions can we predict future developments.

The rise of IPTV across regions accustoms us to its adoption. By combining standard TV features with cutting-edge services such as interactive digital features, IPTV has the potential to be a significant element in boosting remote area viability. If so, will this be sufficient for the regulator to adapt its strategy?

We have no evidence that IPTV has an additional appeal to non-subscribers of cable or satellite services. However, certain ongoing trends have hindered IPTV expansion – and it is these developments that have led to tempering predictions on IPTV growth.

Meanwhile, the UK implemented a flexible policy framework and a engaged dialogue with market players.

3.Key Players and Market Share

In the UK, BT is the leading company in the UK IPTV market with a 1.18% market share, and YouView has a 2.8% share, which is the landscape of basic and dual-play service models. BT is usually the leader in the UK as per reports, although it experiences minor shifts over time across the 7 to 9 percent bracket.

In the United Kingdom, Virgin Media was the first to start IPTV using hybrid fiber-coaxial technology, followed by BT. Netflix and Amazon Prime are the leading over-the-top platforms in the UK IPTV market. Amazon has its own digital set-top box-focused service called Amazon Fire TV, akin to Roku, and has just entered the UK. However, Netflix and Amazon are absent from telecom providers' offerings.

In the United States, AT&T topped the ranking with a market share of 17.31%, exceeding Verizon’s FiOS at 16.88 percent. However, considering only DSL-based IPTV services, the leader is CenturyLink, followed by AT&T and Frontier, and Lumen.

Cable TV has the overwhelming share of the American market, with AT&T managing to attract 16.5 million IPTV customers, mostly through its U-verse service and DirecTV service, which also functions in the Latin American market. The US market is, therefore, divided between the leading telecom providers offering IPTV services and emerging internet-based firms.

In Western markets, leading companies use a converged service offering or a strategy focusing on loyal users for the majority of their marketing, including triple and quadruple play. In the United States, AT&T, Verizon, and Lumen depend on their proprietary infrastructure or existing telecom networks to offer IPTV services, though to a lesser extent.

4.Content Offerings and Subscription Models

There are differences in the content offerings in the iptv service provider UK and US IPTV markets. The types of media offered includes live broadcasts from national and regional networks, programming available on demand, archived broadcasts, and original shows like TV shows or movies exclusive to the platform that could not be bought on video or seen on television outside of the service.

The UK services provide conventional channel tiers akin to the UK cable platforms. They also provide moderately sized plans that include the key pay TV set of channels. Content is organized not just by taste, but by medium: terrestrial, satellite, Freeview, and BT Vision VOD.

The primary distinctions for the IPTV market are the payment structures in the form of preset bundles versus the more flexible per-channel approach. UK IPTV subscribers can select add-on subscription packages as their content needs shift, while these channels are included by default in the US, in line with a user’s initial fixed-term agreement.

Content collaborations reflect the varied regulatory frameworks for media markets in the US and UK. The trend of reduced exclusivity periods and the shifts in the sector has significant implications, the most direct being the business standing of the UK’s leading IPTV provider.

Although a late entrant to the busy and contested UK TV sector, Setanta is positioned to gain significant traction through its innovative image and having the turn of the globe’s highest-profile rights. The power of branding plays an essential role, combined with a product that has a competitive price point and provides the influential UK club football fans with an enticing extra service.

5.Emerging Technologies and Upcoming Innovations

5G networks, integrated with millions of IoT devices, have disrupted IPTV development with the introduction of AI and machine learning. Cloud computing is strongly supporting AI systems to implement new capabilities. Proprietary AI recommendation systems are gaining traction by media platforms to capture audience interest with their own distinctive features. The video industry has been revolutionized with a new technological edge.

A higher bitrate, via better resolution or improved frame rates, has been a main objective in improving user experience and attracting subscribers. The technological leap in recent years stemmed from new standards developed by industry stakeholders.

Several proprietary software stacks with a smaller footprint are on the verge of production. Rather than releasing feature requests, such software stacks would allow video delivery services to optimize performance to further improve customer satisfaction. This paradigm, reminiscent of prior strategies, relied on user perspectives and their desire to see value for their money.

In the near future, as rapid tech uptake creates a uniform market landscape in viewer satisfaction and industry growth levels out, we foresee a service-lean technology market scenario to keep older audiences interested.

We emphasize a couple of critical aspects below for the two major IPTV markets.

1. All the major stakeholders may contribute to the next phase in viewer interaction by transforming traditional programming into interactive experiences.

2. We see immersive technologies as the main catalysts behind the rising trends for these fields.

The constantly changing audience mindset puts data at the core for every stakeholder. Legal boundaries would restrict unrestricted availability to customer details; hence, privacy regulations would hesitate to embrace new technologies that may leave their users vulnerable to exploitation. However, the existing VOD ecosystem makes one think otherwise.

The IT security score is presently at an all-time low. Technological progress have made security intrusions more virtual than a job done hand-to-hand, thereby favoring cybercriminals at a higher level than traditional thieves.

With the advent of hub-based technology, demand for IPTV has been on the rise. Depending on viewer habits, these developments in technology are set to revolutionize IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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